Frequently Asked Questions
How often are spreadsheets updated?
We update our spreadsheets weekly or bi‑weekly. Please note that inventory and prices may change between updates.
What are your ordering requirements?
We work with retailers, wholesalers, e-commerce and export businesses. Some items may have minimum order quantities (MOQ) — be sure to check your product list or ask us.
What payment methods do you accept?
We accept wire transfer, Zelle, and credit cards (subject to approval and processing fees).
How does shipping work?
Shipping costs is paid by the buyer unless otherwise agreed on before purchase. Shipping costs are calculated based on your location and order size. We partner with reliable carriers domestically and internationally.
Do you offer brand or authorization documentation?
Yes, when it is available. For select products, we can provide supply chain or distributor documents to help with listing or compliance. Verify this before purchase if this is needed.
Can you help with Amazon listing or account issues?
While we can offer documentation and supply chain support, we aren’t responsible for how Amazon handles listings or inventory. We’ll assist to the best of our ability but can’t guarantee acceptance.
What should I do if I don’t find my question here?
Feel free to contact us via email, WhatsApp, or Telegram. We’re happy to answer personalized questions or help set up a wholesale account.